You close the contract with:

La Purpura de la Rosa | Inh. Petra Woertche

Max-Planck-Str. 12

D-64846 Gross-Zimmern

Germany

 

 

 

After receipt you may return the goods within a period of 14 days without giving any reason. The period begins with receipt of the goods and this policy. Returns from inside Germany have to be made by sending the goods back to us on our cost & risk. The returns has to be made to the following address:

 

La Purpura de la Rosa
Max-Planck-Str. 12
64846 Gross-Zimmern
Germany

 

Please, stamp the parcel sufficiently. We will refund the whole shipping cost for customers inside Germany - we don't refund the shipping cost (incl. charges or duties) for customers outside Germany. With the exception of FINLAND - but we dont sale & deliver to Finland due to the legal situation in this country.

 

Excluded from returns are goods that have been made according to customer specifications or clearly on him/her personal needs.

 

In the case of an effective return all the received benefits and any uses (e.g. usage advantages) may be to refund. If the returned goods are showing signs of usage, we have the right to reckon an amount for the use of the goods. You can avoid this while you test the goods only like it would be possible in a conventional retail store and return them without showing signs of usage in suitable packing.

 

Obligations to refund of payments are to fulfill within 30 days. The deadline for the customer begins with the dispatch of the goods, for "La Purpura de la Rosa" with the reception of the returned goods.

 

 

--- end of returns policy ---

 

Note 1. Due to the compensation of value as well as hygienic reasons, we advise you to only a simple one-time fitting of clothes, like it would be possible in a conventional retail store - our "once-fitting" seal is intended to remind you of this. We ask you to be particularly careful fitting of fine silk and knitting stuff: please be aware of sharp objects - e.g. your jewelry could be caught in fine materials or threads and cause fabric damage (such as "ladders"). Lingerie, underwear or swimwear should not be tried directly on your body - but only on your own underwear. Please try all the shoe goods only on a soft flooring to avoid scratches on the new soles.

 

Note 2. For simple one-time fitting, like it would be possible in a conventional retail store, please don't damage and/or don't trash all the manufacturer labels, authenticity seals, certificates or our "once-fitting" seals. The regular returns we can only 100% agree, if all the attached manufacturer labels, authenticity seals, certificates or our "once-fitting" seals sent back to us in an undamaged condition.

 

 

 

The contract doesn`t come about with ackknowledgement of the order, but only by delivery of the goods.

 

 

 

If it`s possible you will receive the goods in only one delivery, unless your order contains articles which have to be packed or dispatched seperately oor articles that be disposable at a later date. There will be no disadvantages for you because we will take over the additional forwarding charges.

 

If the articles are on hand they normally will be dispatched within 2 working days, but anyway as quickly as possible - disposability and delivery period to any article are specified on the product pages in the online-shop. If there is no detail the delivery will be within 30 days. If you pay in advance the delivery period can be longer because, the goods will be sendet out not until the full sum of money has arrived on our bank account.

 

We deliver to customers all over the world. If an article is not available we will note this on the invoice or will inform you in advance by email or by phone.

 

The delivery takes place under subject to that we also get the right articles in time from our supplier. Compensation because of belated delivery or unavailability is excluded, while there is no culpable negligence on us.

 

 

 

Till completely payment the property in goods remains on La Purpura de la Rosa | Inh. Petra Woertche.

 

 

 

Please, advice evidently defects on the goods - also transport damages - immediately or latest within 2 weeks after receipt of the goods to "La Purpura de la Rosa". After this period there is no right of warantee in because of evidently defects.

 

 

 

"La Purpura de la Rosa" is only liable for damages caused by intention or culpable negligence. In the cause of violation of contract "La Purpura de la Rosa" is liable for every culpable conduction of its employees. "La Purpura de la Rosa" is not liable for indirect damages - particularly not for missed profits, except when the damages are founded on intension of employees or on intention and culpable negligence of representatives or executives from "La Purpura de la Rosa". Apart from this cases, the liability is restricted to the typical foreseeable damages. "La Purpura de la Rosa" is not liable for the permanently and uninterrupted availability of www.lapurpura.com and not for technical or electronical faults.

 

 

 

This conditions for using are defeated to the german law with exclusion of the UN-law of trading, also if the order comes from foreign countries or the parcel adress is in foreign countries. The right to depreciation or increase exists only if the claims are final stipulated or if they are accepted in writing. The right to keep back exists only as long as the claims are founded on the same contract.

 

 

Standing: August 2008